Please check back for job openings. This basic job description will be a part of any position we hire for:
Front-line booksellers are often the first point of contact for customers and therefore are expected to create a friendly, professional, helpful environment on the store floor. You should feel comfortable talking about and hand selling a range of books, but you may have a specialization in one particular age group or genre.
Primary responsibilities include customer service, point-of-sale transactions, basic merchandising and inventory, maintaining store environment, and participating in store promotional and media materials.
Customer service includes greeting customers, strong knowledge of store inventory, ability to give expert advice on store inventory, general awareness of publishing industry, hand-selling, assessing customer needs, helpful attitude, research skills, and the perseverance to find a book even when the customer isn’t able to provide a lot of information.
Point-of-sale transactions include sales, customer returns/exchanges, taking special orders and gift-wrapping.
Basic merchandising and inventory includes assisting with receiving inventory, shelving, re-stock, returns, processing damaged books, creating displays, organizing books and non-book merchandise, and yearly inventory.
Maintaining store environment includes keeping store environment clean, safe, and comfortable for customers and staff. Duties change throughout the year, but often include vacuuming, dusting, sweeping, moving or breaking down boxes, cleaning bathroom facilities, trash, and recycling. Maintaining store environment also includes keeping the register area stocked and organized.
Participating in store promotions and media includes contributions to the newsletter, written reviews, and awareness of upcoming events and promotions.
Basic computer skills, including MS Office and the ability to learn store’s Point of Sale system and inventory database (training provided).
Creative problem-solver and self-starter; able to work with minimal supervision after training; show initiative to do what needs to be done, to the best of your knowledge and ability, even without explicit instructions.
Attention to detail and strong organizational skills.
Strong communication skills, both verbal and written.
Excellent time management skills and the ability to prioritize tasks.
Must genuinely enjoy being around kids of various ages. Some experience working with kids preferred.
Strong knowledge of books for children and young adults, plus enthusiasm for keeping up with new titles.
Ability to bend, stoop, and lift boxes up to 40 pounds.
Some nights and weekends required; hours and daily schedule will vary.